Top Popular Community Based Collaboration Platforms & Community Building Software In 2025

Get our free template plus expert-suggested examples of best-in-class community guidelines. With the right platform, you’ll be able to drive community growth, revenue, and scale your business. And better yet, you’ll be able to do it all with more control and confidence than ever before.

Try G2’s #1 community platform — home to more $1 million communities than any other. Get your own branded apps and the expert support you need to launch and grow. Deeper insights can be obtained by asking open-ended questions for customer feedback to gather qualitative input from community members. Identifying areas for improvement becomes easier by examining trends over time. Fostering a friendly atmosphere is crucial to promoting engagement in virtual groups.

Things To Consider Before Joining An Online Community Platform

There’s no one-size-fits-all approach to building an online community. Below are four of the most common types you’ll encounter, each serving a unique purpose. While an autonomous online community is ideal, community leaders, like managers or moderators, are needed to create an inclusive and safe environment. They welcome new members, encourage discussions, monitor or create content, and enforce codes of conduct. Community platforms fall into two categories – Free and owned. Free platforms include social media websites like Reddit, where users create community pages.

  • Hivebrite does not publicly publish its pricing details, you must book a demo with them first, but we did the homework for you, so you don’t have to.
  • It includes everything in Growth, plus a fully white-labeled mobile app and dedicated support from the Heartbeat team.
  • You can even build anticipation with a pre-launch waitlist or early-bird offer.

Your member lifetime value will be an important metric for your community–assuming you’ve got a paid membership community. A community platform should give you this number, including your churn rate (the percentage at which members drop off). Your community platform should come with analytics, and these help you learn and grow. Your analytics should give you actionable data to see what’s working and what isn’t in your community.

Uscreen is the top choice for users looking to monetize their videos and Bestdates dating site grow their businesses. If you are an entrepreneur, educator, or organization, choosing the right platform for community engagement is crucial to grow your community and keep members actively involved. It brings together everything on this list, from communities, courses, events, and powerful AI and monetization tools.

Optional Step: Begin A Soft Launch

online community building

For example, with FluentCommunity on WordPress, you can auto-filter, manage memberships, and track engagement all in one place. Good conflict management keeps the community a safe space, like smoothing over a spat at a family dinner. Your community’s guidelines should reflect its purpose and the kind of atmosphere you want to create. Think of it like a supportive tutor rather than a strict principal. For example, you might start with Discord, then move to WordPress if your members want more customization options.

Ideally, your platform supports a simple moderation strategy, so your team can step in when needed without micromanaging every conversation. Funnels, email, and analytics are external, so you’ll need third-party tools for growth tracking or onboarding automation. Without this input, you risk building a siloed tool instead of a living space that adds value across teams. Use LoftOS groups or tags to loop in key roles without adding clutter. When no one takes charge, decisions get delayed, community members feel ignored, and content quality dips.

Improved Customer Support

Its focus on community-building is complemented by its ability to integrate monetization options, making it a popular choice for those looking to build and manage vibrant online spaces. The platform offers several features including discussion forums, member networking, and customizable content channels. Mighty Networks is a versatile platform designed to build niche communities where members can interact, learn, and grow. It supports creators, coaches, and entrepreneurs by providing tools to create online courses, host events, and foster member interaction and engagement. If you’re new to online community building, hopefully this article has given you a sense of what tools you should be looking for and how you can use them.

A well-moderated space makes members feel safe and eager to participate. Online communities have changed significantly as the internet has developed, influencing how we meet people, exchange thoughts, and form bonds. This skill-sharing fest enables members to pool their talents and help one another. Some interesting skills include poster making, event hosting, and photography. The best topics for this activity should include real-life topics that pique most folks’ interests.

That means being kind, being respectful, and never putting others down. Welcoming group members and sharing community guidelines sets the tone for how the community will operate. Creating an ideal member profile will help you understand their values, preferences, pain points, and motivations, enabling you to create quality content and desirable community features.

So if leaderboards, exclusive perks and custom badges are things you’re looking to implement in your community, you’ll want to look elsewhere. None of the community platforms I tested, not even Circle, Mighty Networks, or Kajabi offered any form of community design templates. Speaking of events, Mighty Networks supports native livestreaming and event management. You can host one-off workshops or recurring masterminds with built-in RSVP tracking and automated reminders.